Watch
What is happening now
- Command centre
- Live map
- Majlis AI
Live municipal intelligence for safer, cleaner citiesOne Intelligent
One Intelligent
Command Centre
for Smarter Cities.
CityClosr brings citizen reports, field crews and council registers into one Command Centre. AI detects and prioritises; officers decide; contractors deliver; and every job closes with evidence the council can verify.
See something wrong in your area? Send the council a report.Council staff: sign in once and go straight to the Command Centre.See how it works
Faster responseSLA clock on every case
Clear accountabilityEvery decision audited
Verified completionClosed with evidence
AI proposes.
People decide.
Every step audited.
In the Command Centre now
- CaseC-2291 ranked #1
- MissionRoadGuard · Jalan Kapar
- Work orderWO-0418 · SLA 47 h
On the map
Work
What needs doing, and by whom
- Cases
- Missions
- Work orders
- Approvals
Understand
Why it is happening
- Analytics
- AI
- Contractors
Configure
How the platform behaves
- Settings
- Channels
Product
See CityClosr in action
Three surfaces a council officer works in every day — drawn here from the real product, with example data.
Watch · Command centre
Command Centre
See city-wide intelligence and operational priorities in one place.
Why it mattersThe same segment has failed again, outside a school gate.
Mission · RoadGuard
Watch · Live map
Live Map
Understand incidents, risk zones, evidence and active work geographically.
Watch · Majlis AI
Majlis AI
Ask operational questions and surface relevant city intelligence.
How it worksHuman · operating journey
See how CityClosr turns reports into action
From a citizen report or field signal to verified work and better decisions — CityClosr connects the entire municipal response lifecycle.
Stage 01 / 06
Detect
Every signal lands in one place, with its location and channel attached.
- Web form, phone line and chat reports arrive in one queue
- Field reports and council registers sit alongside them
- Every signal keeps its location and channel
In CityClosrCitizen reportsField dataCity signals
Underlying CityClosr workflowSystem · platform workflow
One connected operational lifecycle.
Every report, decision, assignment and piece of evidence stays connected from the first signal to the final analysis.
01Input
02Intelligence
03Operation
04Execution
05Learning
01 / 09DataReports, field data and city signals enter the platform.Relates to 01 · Detect
Select any node to follow the platform workflow. The journey above stays where you left it.
One operating model. Different city challenges.
The same lifecycle, applied where councils need it most.
Intelligence domains
Three missions. One platform underneath.
Each domain runs through the same Command Centre, the same cases and the same work orders — so a council learns one way of working, not three.
RoadGuard
Road Intelligence
Detect deterioration, repeat defects and repair priorities.
Issue typesPotholesSurface failuresStreet lighting
- Repair history and recurrence on every road segment
- Contract and warranty expiry, per maintenance zone
- Contractor claims queued for council review
Repairs aimed at the segments that keep failing, not only the latest complaint.
In the product
/missions?view=roadsFloodGuard
Flood Intelligence
Monitor flood zones, incidents and response readiness.
Issue typesRiver levelsRainfallFlash-flood zones
- Official JPS river-level and rainfall readings
- Zone states from Normal through Watch, Warning and Danger
- Response measures held for a named approval
Readiness judged against official readings, not guesswork.
In the product
/missions?view=floodWasteGuard
Illegal Dumping Intelligence
Identify hotspots, recurring cases and enforcement priorities.
Issue typesDumping sitesBulky wasteReactivated hotspots
- A register of known dumping sites and hotspots
- Sites that reactivate after clean-up, surfaced early
- Enforcement and clean-up priorities for crews
Enforcement pointed at the sites that keep coming back.
In the product
/missions?view=dumpingThree Connected Views.
A More Responsive City.
Different users. One platform. A stronger, smarter city.
One lifecycle, three views
One issue. One connected journey.
Every report, decision, assignment and piece of evidence stays connected across Council, Contractor and Resident views.
One shared operational recordThe same case moves across every view — it is not recreated in separate systems.
Council
The Command Centre and everything behind it.
- Monitor city conditions across all three missions
- Review, rank and route cases
- Create and manage missions
- Approve proposed work by name
- Review performance by area, department and contractor
Contractor
A crew portal built for the job in hand.
- Receive assigned work orders
- View job details and location
- Update progress: accepted, arrived, complete
- Submit photo evidence
- Complete work for council verification
Resident
Report once, and see what happened.
- Report an issue — no account needed
- Attach photographs as evidence
- Track the report by its reference
- Receive status updates where the channel supports it
Cleaner today.
Brighter tomorrow.
Outcomes
What changes for the council.
Faster response
Move from report to accountable action faster, with an SLA clock on every case and a breach escalating one step at a time.
Clear accountability
Know who owns each mission and work order, who approved it, and why — every AI and routing decision is logged.
Verified completion
Close work with evidence the council has checked. A crew's report of completion is where verification starts, not where it ends.
Better decisions
Use operational patterns and history to improve future response — with figures from the analytics engine and derived values marked as derived.
Smarter operations start with one connected command centre.
One Command Centre for every report, mission and work order — from the first complaint to verified completion.
New to CityClosr?
Walk through the platform with our team, shaped around your council's work.
Already using CityClosr?
Sign in if asked — you land straight in the Command Centre.
Open Command Centre